Smart Service Design Thinking Workshop in Hanoi and Ho Chi Minh City in May, 2024
Smart Service Design Thinking Workshop in Hanoi and Ho Chi Minh City in May, 2024
Smart Service Design Thinking Workshop in Hanoi and Ho Chi Minh City in May, 2024
Smart Service Design Thinking Workshop in Hanoi and Ho Chi Minh City in May, 2024
PROF. KIM YONG SE
HOSTED BY UX FOUNDATION
Getting business leaders and professional experts well-prepared
Prepare for business leaders
and professional experts
Getting business leaders and professional experts well-prepared
Smart Service Design Thinking Workshop
Smart Service Design Thinking Workshop
Smart Service
Design Thinking
Workshop
Smart Service Design Thinking Workshop
There is a growing need for leaders who can transform various businesses and realize new services and business models through data and information streams. The Smart Service Design Thinking Workshop is designed to equip participants with design thinking skills, a service-dominant logic perspective, an understanding of the experience economy, innovation leadership, and human-centric approaches.
There is a growing need for leaders who can transform various businesses and realize new services and business models through data and information streams. The Smart Service Design Thinking Workshop is designed to equip participants with design thinking skills, a service-dominant logic perspective, an understanding of the experience economy, innovation leadership, and human-centric approaches.
There is a growing need for leaders who can transform various businesses and realize new services and business models through data and information streams. The Smart Service Design Thinking Workshop is designed to equip participants with design thinking skills, a service-dominant logic perspective, an understanding of the experience economy, innovation leadership, and human-centric approaches.
Concise and effective schedule
Concise and effective schedule
Concise and effective schedule
2 Full-day Workshop Sessions
2 Full-day Workshop Sessions
2 Full-day Workshop Sessions
2 Full-day Workshop Sessions
Sessions can be composed with the following four topics considering busy industry work context.
Sessions can be composed with the following four topics considering busy industry work context.
Sessions can be composed with the following four topics considering busy industry work context.
Underlying Cognitive Process of Design Thinking
Underlying Cognitive Process of Design Thinking
Underlying Cognitive Process of Design Thinking
Understanding Design Thinking Mindset and Execution process
Seeing – Imagining – Drawing Iterations of Visual Thinking
Shifting Paradigms in Design
Contrasting Design as Styling with Design as a Tool for Strategic Innovation
Understanding Design Thinking Mindset and Execution process
Seeing – Imagining – Drawing Iterations of Visual Thinking
Shifting Paradigms in Design
Contrasting Design as Styling with Design as a Tool for Strategic Innovation
Understanding Design Thinking Mindset and Execution process
Seeing – Imagining – Drawing Iterations of Visual Thinking
Shifting Paradigms in Design
Contrasting Design as Styling with Design as a Tool for Strategic Innovation
Understanding Human Values and Services through Service Design Thinking
Understanding Human Values and Services through Service Design Thinking
Understanding Human Values and Services through Service Design Thinking
Understanding the Experience Economy through Service-dominant Logic
Understanding the Concept of Service and Service Design
Understanding Human Experience Values
Exploring Functional, Social, Emotional, and Epistemic Aspects of Value
Understanding the Experience Economy through Service-dominant Logic
Understanding the Concept of Service and Service Design
Understanding Human Experience Values
Exploring Functional, Social, Emotional, and Epistemic Aspects of Value
Understanding the Experience Economy through Service-dominant Logic
Understanding the Concept of Service and Service Design
Understanding Human Experience Values
Exploring Functional, Social, Emotional, and Epistemic Aspects of Value
Human Activity-Centered Design
Human Activity-Centered Design
Human Activity-Centered Design
Exploring Human Activities and Experiences
Modeling Activities based on customers' context
Imagining Structured Services
Exploring Human Activities and Experiences
Modeling Activities based on customers' context
Imagining Structured Services
Exploring Human Activities and Experiences
Modeling Activities based on customers' context
Imagining Structured Services
Smart Experience Design Using Experience Data
Smart Experience Design Using Experience Data
Smart Experience Design Using Experience Data
Developing Smart Product-Service Systems
Evaluating and Managing Customer Experiences
Iterating through Experience - Evaluation - Engagement in Customer Experiences
Designing Smart Experiences using Customer Experiences data
Developing Smart Product-Service Systems
Evaluating and Managing Customer Experiences
Iterating through Experience - Evaluation - Engagement in Customer Experiences
Designing Smart Experiences using Customer Experiences data
Developing Smart Product-Service Systems
Evaluating and Managing Customer Experiences
Iterating through Experience - Evaluation - Engagement in Customer Experiences
Designing Smart Experiences using Customer Experiences data
Case studies
Case studies
Case studies
Self Service Restaurants: Innovating Restaurants for Sustainable Consumption
Personalized Experiences: How a Korean Casino Hotel Leverages Service Design
Engine-as-a-Service: The Secret Weapon for Manufacturing Revenue Growth
Virgin Atlantic: Transforming the Passenger Experience with Service design
Self Service Restaurants: Innovating Restaurants for Sustainable Consumption
Personalized Experiences: How a Korean Casino Hotel Leverages Service Design
Engine-as-a-Service: The Secret Weapon for Manufacturing Revenue Growth
Virgin Atlantic: Transforming the Passenger Experience with Service design
Self Service Restaurants: Innovating Restaurants for Sustainable Consumption
Personalized Experiences: How a Korean Casino Hotel Leverages Service Design
Engine-as-a-Service: The Secret Weapon for Manufacturing Revenue Growth
Virgin Atlantic: Transforming the Passenger Experience with Service design
Self Service Restaurants: Innovating Restaurants for Sustainable Consumption
Personalized Experiences: How a Korean Casino Hotel Leverages Service Design
Engine-as-a-Service: The Secret Weapon for Manufacturing Revenue Growth
Virgin Atlantic: Transforming the Passenger Experience with Service design
Offline Workshop
Offline Workshop
Offline
Workshop
Offline
Workshop
HN City
🕐 9 AM - 6 PM, 18 - 19 May 🏠 Location to be updated 💰 8,000,000 VND 👨🏻🎓 12 participants
Registration closed
HN City
🕐 9 AM - 6 PM, 18 - 19 May 🏠 Location to be updated 💰 8,000,000 VND 👨🏻🎓 12 participants
Registration closed
HN City
🕐 9 AM - 6 PM, 18 - 19 May 🏠 Location to be updated 💰 8,000,000 VND 👨🏻🎓 12 participants
Registration closed
HN City
🕐 9 AM - 6 PM, 18 - 19 May 🏠 Location to be updated 💰 8,000,000 VND 👨🏻🎓 12 participants
Registration closed
HCM City
🕐 9 AM - 6 PM, 25 - 26 May 🏠 Location to be updated 💰 8,000,000 VND 🎓 5,000,000 VND for educators 👨🏻🎓 12 participants
Register
HCM City
🕐 9 AM - 6 PM, 25 - 26 May 🏠 Location to be updated 💰 8,000,000 VND 🎓 5,000,000 VND for educators 👨🏻🎓 12 participants
Registration closed
HCM City
🕐 9 AM - 6 PM, 25 - 26 May 🏠 Location to be updated 💰 8,000,000 VND 🎓 5,000,000 VND for educators 👨🏻🎓 12 participants
Register
HCM City
🕐 9 AM - 6 PM, 25 - 26 May 🏠 Location to be updated 💰 8,000,000 VND 🎓 5,000,000 VND for educators 👨🏻🎓 12 participants
Register
Target Audience
Target Audience
This workshop is designed for those who have an interest in service design. It specifically caters to your needs if you are
Target
Audience
This workshop is designed for those who have an interest in service design. It specifically caters to your needs if you are
Target Audience
This workshop is designed for those who have an interest in service design. It specifically caters to your needs if you are
UX/UI, Digital Product and Customer Experience Experts
Seeking to broaden their skills and lead the way in the evolving field of Service Design
Sounds like me!
UX/UI, Digital Product and Customer Experience Experts
Seeking to broaden their skills and lead the way in the evolving field of Service Design
Sounds like me!
UX/UI, Digital Product and Customer Experience Experts
Seeking to broaden their skills and lead the way in the evolving field of Service Design
Sounds like me!
UX/UI, Digital Product and Customer Experience Experts
Seeking to broaden their skills and lead the way in the evolving field of Service Design
Sounds like me!
Strategy Managers in Manufacturing Companies
Aiming to tap into new revenue opportunities and spearhead digital transformation
Sounds like me!
Strategy Managers in Manufacturing Companies
Aiming to tap into new revenue opportunities and spearhead digital transformation
Sounds like me!
Strategy Managers in Manufacturing Companies
Aiming to tap into new revenue opportunities and spearhead digital transformation
Sounds like me!
Strategy Managers in Manufacturing Companies
Aiming to tap into new revenue opportunities and spearhead digital transformation
Sounds like me!
Teachers and Lecturers in Design, Service Marketing
Seeking to strengthen their knowledge and skills in Innovation Management
💰 5,000,000 VND
8,000,000 VND
Sounds like me!
Special Promotion
-37.5%
Teachers and Lecturers in Design, Service Marketing
Seeking to strengthen their knowledge and skills in Innovation Management
💰 5,000,000 VND
8,000,000 VND
Sounds like me!
Teachers and Lecturers in Design, Service Marketing
Seeking to strengthen their knowledge and skills in Innovation Management
💰 5,000,000 VND
8,000,000 VND
Sounds like me!
Professionals in the Service Industry such as Hotels, Tourism, and Hospitality
Looking to deepen their expertise, boost their digital marketing skills and drive innovation
Sounds like me!
Professionals in the Service Industry such as Hotels, Tourism, and Hospitality
Looking to deepen their expertise, boost their digital marketing skills and drive innovation
Sounds like me!
Professionals in the Service Industry such as Hotels, Tourism, and Hospitality
Looking to deepen their expertise, boost their digital marketing skills and drive innovation
Sounds like me!
Teachers and Lecturers in Design, Service Marketing
Seeking to strengthen their knowledge and skills in Innovation Management
💰 5,000,000 VND
8,000,000 VND
Sounds like me!
Special Promotion
-37.5%
Professionals in the Service Industry such as Hotels, Tourism, and Hospitality
Looking to deepen their expertise, boost their digital marketing skills and drive innovation
Sounds like me!
Meet the instructor
Meet the instructor
Meet the instructor
Prof.
Yong Se Kim
Prof.
Yong Se Kim
Experience
Experience
Professor
Professor
University of Turku
University of Turku
Advisory Board Member
Advisory Board Member
The Design Society
The Design Society
Education
Education
Stanford University
Stanford University
PhD, Design, Mechanical Engineering
PhD, Design, Mechanical Engineering
Meet the instructor
Prof.
Yong Se Kim
Experience
Professor
University of Turku
Advisory Board Member
The Design Society
Education
